PRIVACY POLICY
Privacy Policy
Last Updated: November 17, 2023
At Pocono Mountain Maple, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us.
By accessing our website or using our services, you consent to the collection, use, processing, and retention of your data as described in this Privacy Policy. We may update this policy from time to time, so please review it periodically for any changes.
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Information We Collect
We collect various types of information when you interact with us, including:
1. Personal Information: When you make reservations, sign up for our newsletter, participate in surveys, or engage in other activities on our website, we may collect personal information such as your name, email address, phone number, and billing information.
2. Usage Data: We may collect information about how you use and navigate our website, including your IP address, browser type, and access times.
3. Cookies: We use cookies and similar technologies to collect information and enhance your experience on our website. Cookies are small files stored on your device that enable us to recognize your browser and capture certain information.
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How We Use Your Information
We utilize the information we collect for various purposes, including:
1. Providing Services: We use your personal information to process reservations, communicate with you regarding your bookings, and provide you with the services you have requested.
2. Improving Our Services: We analyze usage data and employ your feedback to enhance and personalize your experience on our website and to understand our customers' preferences better.
3. Marketing and Communication: With your consent, we may send you promotional materials, offers, newsletters, and other communications related to our services. You can opt-out of receiving such communications at any time.
4. Legal Compliance and Safety: We may use your information to comply with applicable laws, regulations, or legal processes, investigate and mitigate fraudulent or illegal activities, and protect the rights, safety, and property of Pocono Mountain Maple and our users.
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Data Protection and Security
We implement appropriate technical, organizational, and security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We follow industry-standard practices to safeguard your data and ensure its confidentiality.
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Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties without your consent, except as required for providing our services or as legally obligated. However, we may share certain information with trusted partners who assist us in operating our website and serving you.
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Your Choices and Rights
You have the right to access, update, correct, and delete the personal information we hold about you. You can exercise these rights by contacting us through the provided contact information below. Please note that certain data may be retained for legal or legitimate business purposes even after deletion requests.
Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from minors. If you believe that we have inadvertently collected personal information from a minor, please contact us, and we will promptly remove it.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.
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At Pocono Mountain Maple, we are committed to protecting your privacy and ensuring that your personal information is treated with utmost care.